I often look at some agency websites and wonder why some of them have such terrible websites. The answer? They don’t need a good website as all the business they get comes from WOM.

I once met a guy who worked at a design agency that I had never heard of which was suprising as they had done some fantastic work for some really big clients. He told me that they do no new business development yet thier phone rings off the hook with people asking them to work for them. They get so many calls for new business that they have to turn the ones least right for the agency down.

This goes to show that good work is a coversation starter as it has suprised and delighted the client. Also, would you rather work with someone you KNOW is good, or someone who COULD be good. No brainer really